Introduction

Welcome to Lumshot.

Your privacy matters to us. This Privacy Policy explains what information Lumshot collects, how it is used, and the choices you have regarding your information.

Lumshot is designed with privacy in mind. Most screenshot editing, OCR, and smart redaction features run directly on your device, meaning your screenshots and extracted content are not uploaded to our servers for processing.

By using Lumshot or visiting our website, you agree to the practices described in this Privacy Policy.

Who We Are

Lumshot is developed and operated by Lumshot.

Country of operation: Bangladesh

Contact email: contact@lumshot.app

Information We Collect

We collect only the information necessary to operate our website, improve Lumshot, and process purchases.

Depending on how you use Lumshot, we may collect:

Website Analytics

When you visit our website, we may collect anonymous usage information such as:

Pages visited
Browser type
Operating system
Device information
Referral source
General location based on IP address
Website performance metrics

This information helps us understand how our website is used and improve the user experience.

Crash Reports & Diagnostics

If Lumshot encounters an unexpected error, diagnostic information may be collected to help identify and fix software issues.

Crash reports may include:

Application version
Operating system
Error logs
Device information
Technical diagnostics

Crash reports are used only to improve product stability and performance.

They are not used to access or collect the contents of your screenshots.

Purchase Information

Lumshot purchases are processed through Polar.

When purchasing a license, Polar may collect information including:

Name
Email address
Payment details
Billing information

Lumshot does not store your payment card information.

Payment information is handled directly by Polar under its own Privacy Policy.

Contact Information

If you contact us by email, we may receive:

Your name
Email address
Any information you include in your message

We use this information only to respond to your inquiry.

Information We Do Not Collect

Lumshot is designed to minimize data collection.

We do not collect or store:

Your screenshots
Screen recordings
OCR results
Annotation content
AI conversations
Clipboard contents
Files you capture
Sensitive information detected by Smart Redaction

These remain under your control unless you intentionally share them using supported third-party services.

Local Processing

Several Lumshot features process information directly on your device.

This includes:

OCR (Text Recognition)
Smart Redaction

Because these features run locally, your screenshots and extracted content are not uploaded to Lumshot servers for processing.

Third-Party Integrations

Lumshot can connect with third-party services that you choose to use.

Current integrations include:

Jira

Future integrations may include services such as:

Asana
Trello
Notion

When you choose to use a third-party integration, information necessary to complete the requested action may be shared with that service according to its own privacy practices.

We recommend reviewing the Privacy Policy of each third-party service before using its integration.

Cookies

Our website uses cookies and similar technologies to:

Keep the website functioning properly
Understand website usage
Improve performance
Remember certain preferences

For more information, please see our Cookie Policy.

Data Security

We take reasonable technical and organizational measures to protect information under our control.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as necessary to:

Provide our services
Respond to inquiries
Improve Lumshot
Meet legal obligations

Information processed by third-party providers is retained according to their own policies.

Your Rights

Because Lumshot does not collect or store your screenshots, OCR results, or captured content, there is generally no personal capture data for us to access, modify, or delete.

If you have contacted us directly or purchased a license, you may request information about the personal information we hold by contacting us.

Requests related to payment information should be directed to Polar.

Children’s Privacy

Lumshot is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make significant changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at:

Lumshot

Email: contact@lumshot.app