Support

How can we help?

Find a guide, check a common question, or send the team a message.

Documentation

Learn the tools and follow a workflow step by step.

Find answers about features, platforms, and your purchase.

Get the current installer or reinstall Lumshot on your desktop.

Check your platform requirements and review the setup guide. Include your OS and Lumshot version if you contact support.

Review your configured shortcuts and check for conflicts with other applications.

Recover your key with the purchase email, activate Pro, and access your purchase details.

Email contact@lumshot.app or send a message with the details.