How can we help?
Whether you're getting started, troubleshooting an issue, or have a question about your purchase, we're here to help. Browse our documentation, check common questions, or contact our team if you need assistance.
Common issues
Fixes for the problems people run into most.
Installation problems
Having trouble installing Lumshot? Learn how to resolve installation errors, Windows security prompts, and other common setup issues.
Read guideKeyboard shortcuts
If shortcuts aren't working as expected, learn how to resolve conflicts with other applications and customize your shortcut settings.
Read guideLicense & billing
Need help finding your license, invoice, or purchase details? We've answered the most common licensing and billing questions.
Learn moreContact support
Can't find the answer you're looking for? Email us at contact@lumshot.app and we'll be happy to help. We typically respond within one business day.